How much is delivery? 
  • UK Next Day - FREE on ALL orders - Order before 3pm Mon-Fri.
  • EU - £9.95 
  • Rest of the World - £19.95
When should I expect my order?
  • UK Next Day – Orders placed before 3pm Mon-Fri, will be delivered the next working day between 7am-9pm, Mon-Sat.
  • EU - 3-4 working days
  • Rest of the World - 4-10 working days

Will I have to pay customs and duty fees?

All our prices are inclusive of VAT and is applicable to all orders. The customer is responsible for the importation of products into their country and must obey the regulations set by that country. Parcels may be subject to import duties and tax, which are levied once a shipment reaches your country. Any additional charges for customs clearance are the customers' responsibility. Unfortunately, Belledorm has no control over these charges and cannot predict the amounts charged. It is our understanding that personal purchases to the US and Australia below US$1,000 should incur no import duty.

How do you take payment?

  • All orders will be debited in the currency in which the order is placed.
  • We accept payment by credit or debit card (VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS, MAESTRO & SOLO) PayPal and Apple Pay. 
How do you deliver your items?

We use DPD as well as other services such as Royal Mail. Please ensure someone is at the delivery address to receive the parcel. If the parcel is undeliverable a card will be left with information on how to collect your parcel. All parcels can be tracked by entering the tracking number provided to you. The only exception to this, is for all orders under £12 will be sent via Royal Mail and will not be tracked.

For further information or assistance please email

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