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Customer Reviews

 
What our sleep buddies say about us?

Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.

What is Feefo?

Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

4.92/5
Independent Feedback based on 850 verified reviews.
Jan Howcroft
Saturday, 01 August 2026

I was well informed regarding the delivery date. Received my parcel within 3 days.

Trusted Customer
Tuesday, 28 July 2026

terrible delivery time for very small parcel

Chris Saunders , Belledorm 31 July 2026 19:54
Thank you for your review. We’re sorry you were disappointed with the delivery time. Your order was placed at 9:45am on Friday 17 July and delivered on Monday 20 July, which was within the stated 48-hour delivery timeframe. We hope you are pleased with your order and appreciate you choosing Belledorm. Chris Saunders Belledorm
31 July 2026 23:18
David Jones
Friday, 31 July 2026

Very good service

Chris Saunders , Belledorm 31 July 2026 20:00
Hello David, Thank you for your kind words. We are delighted to hear that you had a very good experience with our service. Kind regards, Chris Saunders Belledorm
Trusted Customer
Thursday, 30 July 2026

Excellent serviice from ordering to recreving my order

Chris Saunders , Belledorm 31 July 2026 20:00
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service to be excellent from ordering through to receiving your order. We truly appreciate your feedback. Kind regards, Chris Saunders Belledorm
Toni Hamlett
Tuesday, 28 July 2026

Require delivery , perfect service absolutely brilliant

Chris Saunders , Belledorm 31 July 2026 19:55
Hello Toni, We are so pleased to hear that you had a perfect service experience and found our assistance absolutely brilliant. We truly appreciate your feedback! Kind regards, Chris Saunders Belledorm
Trusted Customer
Monday, 27 July 2026

Well packaged and arrived in good time. I was kept informed on parcel status and advised as to when it was expected to arrive.

Chris Saunders , Belledorm 31 July 2026 19:52
Thank you for your positive feedback. We are delighted to hear that your order was well packaged and arrived promptly. We are also pleased that you found the communication regarding your parcel status and expected arrival time to be helpful. Kind regards, Chris Saunders Belledorm
Trusted Customer
Saturday, 25 July 2026

The whole ordering and delivery service went smoothly. No complaints.

Chris Saunders , Belledorm 31 July 2026 19:47
Hello, It’s wonderful to hear that you had such a smooth experience with our ordering and delivery service. We truly appreciate you taking the time to share your positive feedback. Kind regards, Chris Saunders Belledorm
Dawn Wilkinson
Friday, 24 July 2026

I ordered the sheets and pillowcases expecting a short wait for their arrival. However they arrived the very next day. Excellent service.

Chris Saunders , Belledorm 31 July 2026 19:37
Hello Dawn Wilkinson, It’s wonderful to hear that you had such a positive experience with your order. We’re delighted that the speed of delivery met your expectations and that you found our service to be excellent. Kind regards, Chris Saunders Belledorm
Jeff
Friday, 24 July 2026

Easy to order online with lots of email upfates about the order. The delivery was really fast.

Chris Saunders , Belledorm 31 July 2026 19:36
Hello Jeff, We're so pleased to hear that you found our online ordering process straightforward and appreciated the frequent email updates. It's also wonderful to know that the delivery speed met your expectations. Kind regards, Chris Saunders Belledorm
Trusted Customer
Tuesday, 21 July 2026

Ordered easily and received very quick and well packaged. Order was correct. Easy to track the parcel

Chris Saunders , Belledorm 22 July 2026 17:01
Thank you for taking the time to leave us such a positive review. We're delighted to hear that you found our ordering process easy, that your order arrived quickly and was well-packaged, and that you were pleased with the tracking service. We really appreciate your feedback. Kind regards, Chris Saunders Belledorm
Gryphon
Tuesday, 21 July 2026

Rapid and well tracked, good prices and in excellent condition

Chris Saunders , Belledorm 21 July 2026 17:10
Hello Voirrey, Thank you for your valuable feedback. We are delighted to hear that your experience was positive, from the rapid and well-tracked delivery to the excellent condition of your order and our competitive prices. We appreciate you choosing Belledorm. Kind regards, Chris Saunders Belledorm
Trusted Customer
Tuesday, 21 July 2026

Excellent friendly efficient service Prompt Royal Mail delivery I have already recommended you to friends

Chris Saunders , Belledorm 21 July 2026 17:09
We're delighted to hear about your excellent experience with our service! It's wonderful to know that you found our team friendly and efficient, and that the delivery was prompt. We truly appreciate you recommending us to your friends, it means a lot. Kind regards, Chris Saunders Belledorm
Trusted Customer
Tuesday, 21 July 2026

I have washed it, as suggested, but I have yet to sleep on it. I am sure it is fine. I hope it lasts as long as it looks good! The size was just right.

Chris Saunders , Belledorm 21 July 2026 17:08
Thank you for your feedback. We're pleased to hear that the size was just right and appreciate you sharing your initial thoughts. We hope you enjoy using it for a long time to come. Kind regards, Chris Saunders Belledorm
Mrs Angela King
Tuesday, 21 July 2026

Service was extremely quick and efficient. Cannot buy anything in the Highlands any quicker.

Chris Saunders , Belledorm 21 July 2026 17:08
Hello Angela, We are delighted to hear about your recent experience. We appreciate you taking the time to share your positive feedback on our service speed and efficiency. Kind regards, Chris Saunders Belledorm
Angela Allen
Friday, 17 July 2026

Customer services dealt with my call ( I’d not ordered as many wraps as I actually needed) very politely and professionally. The delivery was quick.

Chris Saunders , Belledorm 21 July 2026 17:05
Hello Angela, We're delighted to hear about your positive experience with our customer service team and that your order arrived promptly. Thank you for sharing your feedback. Kind regards, Chris Saunders Belledorm
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