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Customer Reviews

 
What our sleep buddies say about us?

Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.

What is Feefo?

Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

4.90/5
Independent Feedback based on 908 verified reviews.
Sue H
Sunday, 17 May 2026

Arrived well within timescale.

Trusted Customer
Sunday, 17 May 2026

Belledorm have a good website showing a wide variety of products. The delivery is prompt and the products are well packaged. All round good service.

Trusted Customer
Saturday, 16 May 2026

Ordered paid and received with a few days

Trusted Customer
Saturday, 16 May 2026

Excellent supplier all through the ordering process.

Trusted Customer
Saturday, 16 May 2026

Advice on phone excellent with good knowledge of product I was interested in and stock availability. Call answered quickly by a human being rather than the majority of calls these days where you have to spend several minutes listening to a recorded message with various options before you get to speak to anybody if you are lucky. Order despatched immediately and received within 24 hours.

Trusted Customer
Saturday, 16 May 2026

Very good. Arrived on time.

Trusted Customer
Saturday, 16 May 2026

Quick dispatch and prompt delivery. Could have saved on the quantity of plastic though.

Frances Connolly
Thursday, 14 May 2026

Items received are well packed and delivered quickly

Nadine Casey
Monday, 11 May 2026

I had no roblems with the service I recieved. I had no cause to question anything . All information about the product was clear and accurate

Chris Saunders , Belledorm 13 May 2026 07:44
Hello Nadine, Thank you for sharing your positive experience with our service. We are delighted to hear that you found the information provided clear and accurate, and that you had no issues during your interaction with us. Kind regards, Chris Saunders Belledorm
Nadine Casey 13 May 2026 10:36
Thankyou for being so polite in acknowledging my thanks
Trusted Customer
Wednesday, 13 May 2026

Very quick delivery

Chris Saunders , Belledorm 13 May 2026 07:44
We are so pleased to hear you had a very quick delivery experience with us. We appreciate your feedback. Kind regards, Chris Saunders Belledorm
Marc Junique
Sunday, 10 May 2026

Échanges de grande qualité avec Chris

Chris Saunders , Belledorm 13 May 2026 07:42
Hello Marc, It's wonderful to hear you had such a high-quality exchange with Chris. We truly appreciate you sharing your positive experience. Kind regards, Chris Saunders Belledorm
Trusted Customer
Saturday, 09 May 2026

A reliable seller, with easy order process and fast delivery

Chris Saunders , Belledorm 13 May 2026 07:40
We are so pleased to hear that you had a positive experience with Belledorm. It's wonderful to know that you found our order process easy and delivery fast. We appreciate your business. Kind regards, Chris Saunders Belledorm
Trusted Customer
Saturday, 09 May 2026

Belledorm is a great company with very good service. I would recommend them. However, the feefo review setup is very annoying. I imagine that like most people we all buy SETS of pillowcases/sheets/fitted sheets etc. Feefo wants the customer to review EVERY LITTLE COMPONENT! Not acceptable. A set of bedding does NOT need the pillow cases/ fitted sheets/flat sheets reviewed separately. But this explains a lot of the reviews where folks give "stars" but make no comments'. Who has the life energy for that? I hate the way consumers are requested to give up their time and energy to review every-little-thing-they-buy. I only review good companies with great service and quality products, however I might have to look again at doing reviews through feefo unless they work out and stop asking for individual-item-in-a-bunch-of-all-the-same-fabric-stuff reviews. Suggest the company look to organising their own reviews in some other way. I would bet half of all the happy customers look at feefo request and ignore it having been down the same rabbit hole as I have. Unless and until this changes I will just do as other people do and just do a star rating, or more likely, just ignore a review request.

Chris Saunders , Belledorm 13 May 2026 07:38
We are so pleased to hear you have had such a positive experience with Belledorm and appreciate you recommending us. We're also glad to hear that our service met your expectations. We acknowledge your feedback regarding the Feefo review process and the way individual components are requested for review. We understand your perspective on reviewing items purchased as a set and appreciate you sharing this valuable insight with us. We have since passed this onto Feefo and will await a response. Kind regards, Chris Saunders Belledorm
Trusted Customer
Saturday, 09 May 2026

Quick delivery easy to order

Chris Saunders , Belledorm 13 May 2026 07:33
We're delighted to hear that you found our delivery to be quick and the ordering process easy. Thank you for sharing your positive experience with us. Kind regards, Chris Saunders Belledorm
Christine Fife
Wednesday, 29 April 2026

Excellent communication, good choices, arrived very quickly,well packaged

Chris Saunders , Belledorm 05 May 2026 21:19
Hello Christine, Thank you for taking the time to share your experience. We are delighted to hear that you found our communication excellent, our selection good, and that your order arrived quickly and was well packaged. We appreciate your positive feedback. Kind regards, Chris Saunders Belledorm
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