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Customer Reviews

 
What our sleep buddies say about us?

Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.

What is Feefo?

Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

4.89/5
Independent Feedback based on 753 verified reviews.
Trusted Customer
Sunday, 14 September 2025

Parcel was delivered really quick I was extremely pleased and bed wrap was well packed.

Trusted Customer
Sunday, 14 September 2025

Great customer service! Great delivery service! Many thanks,CC.

Trusted Customer
Saturday, 13 September 2025

Alex is a great example of how Customer Service should be.

Trusted Customer
Saturday, 13 September 2025

Excellent and fast delivery of duvet and was kept informed by email about what was happening, when it was sent etc. etc. I was reassured by their website that if there had been a problem then Belledorm would have sorted it without hesitation.

Trusted Customer
Saturday, 13 September 2025

I thought the service was perfect!

Trusted Customer
Saturday, 13 September 2025

great customer service, prompt messaging via email and prompt delivery.

Trusted Customer
Saturday, 13 September 2025

Swift delivery. Good communications.

Trusted Customer
Friday, 12 September 2025

Very good and helpful when spoke to a gentleman on the telephone.

Trusted Customer
Friday, 12 September 2025

The service was excellent - well packaged and really fast delivery.

Chris Saunders , Belledorm 12 September 2025 20:13
Thank you for your wonderful feedback! We're thrilled to hear you were impressed with our service. We appreciate you taking the time to share your positive experience. Kind regards, Chris Saunders Belledorm
Trusted Customer
Friday, 12 September 2025

Excellent, lots of communication throughout the order, including delivery details. Plus quick delivery.

Chris Saunders , Belledorm 12 September 2025 20:09
Thank you for your 5 star feedback. We appreciate you taking the time to share your thoughts on our communication and quick delivery. Kind regards, Chris Saunders Belledorm
Trusted Customer
Tuesday, 09 September 2025

Excellent. I spoke to a very very knowledgeable and friendly advisor. Delivery was quick and the goods well packaged and arrived on time

Chris Saunders , Belledorm 10 September 2025 12:39
Thank you for your positive 5 star feedback. We appreciate you sharing your experience. It's rewarding to hear your positive comments on the knowledge and friendliness of our team and also the speed of our delivery. Thanks again for choosing Belledorm. Chris Saunders Belledorm
JG
Tuesday, 09 September 2025

Excellent service , arrived when they said it would.

Chris Saunders , Belledorm 09 September 2025 09:41
Hello Julia, Thank you for your wonderful 5 star feedback! We're thrilled to hear you were pleased with our service and the quality of our deep fitted sheet. We appreciate you taking the time to share your positive experience. Kind regards, Chris Saunders Belledorm
Trusted Customer
Sunday, 07 September 2025

Fast delivery, well packaged,. Lovely material

Chris Saunders , Belledorm 08 September 2025 12:43
Thank you for your wonderful 5-star review! We're thrilled to hear you were pleased with the fast delivery and packaging of your order. We're also delighted you love the material. We appreciate you taking the time to share your positive experience. Kind regards, Chris Saunders Belledorm
Trusted Customer
Sunday, 07 September 2025

The order was dealt with quickly with useful online expected delivery time given. The item was also well wrapped. The information, on your website, about the items ordered was helpful in selecting what was required especially the sizes. Although the items ordered have not, as yet, been used I was impressed with their thickness and quality. Thanking you.

Chris Saunders , Belledorm 08 September 2025 12:41
Thank you for taking the time to leave such positive feedback about your recent order. We're delighted to hear that you were impressed with the speed of processing, the helpful delivery information, and the secure packaging. It's also great to know that the information on our website assisted you in choosing the right product and that you're pleased with the quality and thickness. We appreciate your kind words. Kind regards, Chris Saunders Belledorm
Trusted Customer
Saturday, 06 September 2025

Fast & efficient

Chris Saunders , Belledorm 08 September 2025 12:22
Thank you for your wonderful feedback! We're thrilled to hear you found our service fast and efficient. We appreciate you taking the time to share your experience. Kind regards, Chris Saunders Belledorm
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