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Customer Reviews

 
What our sleep buddies say about us?

Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.

What is Feefo?

Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

4.92/5
Independent Feedback based on 844 verified reviews.
Emma Scott-Smith
Monday, 10 August 2026

Delivered quickly and kept me informed throughout the process. There wasn’t excessive packaging.

Lynne Carter
Sunday, 09 August 2026

Easy to order, fast delivery

Trusted Customer
Saturday, 08 August 2026

Excellent delivery service and quality products.

Chris Saunders , Belledorm 08 August 2026 22:25
We're so pleased to hear you had such a positive experience with our delivery service and that you're happy with the quality of our products. We appreciate you taking the time to share your feedback. Kind regards, Chris Saunders Belledorm
Sandra Taylor
Sunday, 02 August 2026

The pillows arrived 3 days after I ordered them

Chris Saunders , Belledorm 02 August 2026 21:39
Hello Sandra, We are so pleased to hear that your order arrived so quickly. Thank you for your kind words. Kind regards, Chris Saunders Belledorm
Trusted Customer
Saturday, 08 August 2026

Very good. Solved my need quickly and efficiently

Chris Saunders , Belledorm 08 August 2026 22:23
Thank you for your wonderful feedback. We are delighted to hear that we could meet your needs quickly and efficiently. Kind regards, Chris Saunders Belledorm
Trusted Customer
Friday, 07 August 2026

I found exactly what I needed, easy to order and the pillowcases are an excellent quality.

Chris Saunders , Belledorm 08 August 2026 22:22
Thank you for your wonderful feedback! We're delighted to hear that you found exactly what you were looking for and that the ordering process was easy. We're also thrilled that you are pleased with the excellent quality of your pillowcases. Kind regards, Chris Saunders Belledorm
Trusted Customer
Wednesday, 05 August 2026

Quick despatch and delivery of the items I ordered. I was kept informed during the delivery process.

Chris Saunders , Belledorm 05 August 2026 12:20
Thank you for taking the time to share your experience with us. We're delighted to hear that your order was despatched and delivered quickly, and that you found our communication during the delivery process helpful. Kind regards, Chris Saunders Belledorm
J LEAD
Sunday, 02 August 2026

Qiuck delivery and packaged well.

Chris Saunders , Belledorm 02 August 2026 21:40
Hello, We are so pleased to hear that your delivery was quick and that your item arrived well-packaged. Thank you for your feedback. Kind regards, Chris Saunders Belledorm
Trusted Customer
Sunday, 02 August 2026

I had ordered the wrong size on-line after realising my mistake I rang up Customer Services straightaway and the guy in customer service was brilliant he immediately cancelled my order and advised me on the best product for my bed size. All done and sorted in 5 minutes flat. No flannel just sorted out very quickly.

Chris Saunders , Belledorm 02 August 2026 21:38
We are so pleased to hear that you had a positive experience with our customer service team. We appreciate you taking the time to share your feedback and are delighted that your order was resolved so quickly and efficiently. Kind regards, Chris Saunders Belledorm
Jan Howcroft
Saturday, 01 August 2026

I was well informed regarding the delivery date. Received my parcel within 3 days.

Chris Saunders , Belledorm 02 August 2026 21:36
Hello Jan, We are so glad to hear that you were well informed about your delivery date and received your parcel promptly. Thank you for sharing your positive experience. Kind regards, Chris Saunders Belledorm
Trusted Customer
Tuesday, 28 July 2026

terrible delivery time for very small parcel

Chris Saunders , Belledorm 31 July 2026 19:54
Thank you for your review. We’re sorry you were disappointed with the delivery time. Your order was placed at 9:45am on Friday 17 July and delivered on Monday 20 July, which was within the stated 48-hour delivery timeframe. We hope you are pleased with your order and appreciate you choosing Belledorm. Chris Saunders Belledorm
31 July 2026 23:18
David Jones
Friday, 31 July 2026

Very good service

Chris Saunders , Belledorm 31 July 2026 20:00
Hello David, Thank you for your kind words. We are delighted to hear that you had a very good experience with our service. Kind regards, Chris Saunders Belledorm
Trusted Customer
Thursday, 30 July 2026

Excellent serviice from ordering to recreving my order

Chris Saunders , Belledorm 31 July 2026 20:00
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service to be excellent from ordering through to receiving your order. We truly appreciate your feedback. Kind regards, Chris Saunders Belledorm
Toni Hamlett
Tuesday, 28 July 2026

Require delivery , perfect service absolutely brilliant

Chris Saunders , Belledorm 31 July 2026 19:55
Hello Toni, We are so pleased to hear that you had a perfect service experience and found our assistance absolutely brilliant. We truly appreciate your feedback! Kind regards, Chris Saunders Belledorm
Trusted Customer
Monday, 27 July 2026

Well packaged and arrived in good time. I was kept informed on parcel status and advised as to when it was expected to arrive.

Chris Saunders , Belledorm 31 July 2026 19:52
Thank you for your positive feedback. We are delighted to hear that your order was well packaged and arrived promptly. We are also pleased that you found the communication regarding your parcel status and expected arrival time to be helpful. Kind regards, Chris Saunders Belledorm
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