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Customer Reviews

 
What our sleep buddies say about us?

Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.

What is Feefo?

Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

4.89/5
Independent Feedback based on 861 verified reviews.
Trusted Customer
Sunday, 21 September 2025

Speedy delivery, excellent service. I'd ordered some pillowcases to go with my sheet and one had a manufacturing fault. After my phone call, when I mentioned I would be going away on holiday, I received a replacement two days later.

Chris Saunders , Belledorm 23 September 2025 19:12
Thank you for your positive 5 star feedback on our excellent customer service. I am happy to hear that you had a great experience with belledorm and sorry for the unusual manufacturing fault. Kind regards, Chris Saunders Belledorm
DR R IPHOFEN
Saturday, 20 September 2025

On time, clear and easy to manage.

Chris Saunders , Belledorm 23 September 2025 19:02
Dear Ron, We are delighted to hear that you had a positive 5 star experience. Thank you for your feedback on our quality service, on time delivery and easy management. Kind regards, Chris Saunders Belledorm
Trusted Customer
Friday, 19 September 2025

Ordering was straightforward, parcel arrived on time . I am a bit annoyed that the colour description of IVORY is not what I thought it was The colour is a deep cream which isn’t very accurate on line picture I would stick with white next time. Perhaps more colour options in the 4 Ft small double would be a good idea

Chris Saunders , Belledorm 23 September 2025 12:17
I appreciate you taking the time to share your feedback. I'm glad to hear that the ordering process and delivery were satisfactory. I understand your disappointment regarding the colour description, and I appreciate you bringing this to our attention. Your suggestion for more colour options in the 4ft small double size is also valuable, and I will pass this on. Kind regards, Chris Saunders Belledorm
Trusted Customer
Friday, 19 September 2025

Delivered on time Good packaging

Chris Saunders , Belledorm 23 September 2025 12:16
We are so pleased to hear that you had a positive experience. Thank you for taking the time to share your feedback on our quick delivery and good packaging. Kind regards, Chris Saunders Belledorm
Trusted Customer
Friday, 19 September 2025

Easy ordering online and quick delivery with good communication

Chris Saunders , Belledorm 23 September 2025 12:14
Thank you for your positive feedback! We are delighted to hear about your experience with our online ordering process and delivery. We appreciate you taking the time to share your thoughts. Kind regards, Chris Saunders Belledorm
Trusted Customer
Friday, 19 September 2025

Efficient and prompt

Chris Saunders , Belledorm 23 September 2025 12:12
We are pleased to hear of your positive experience with our service and thank you for your 5 star review Kind regards, Chris Saunders Belledorm
Trusted Customer
Thursday, 18 September 2025

The setrvice as far as supply and delivery was top notch as was the advice I was given when J couldn’t work out how best to fit the wrap as I had a floor standing headboard . Thank you Bellledorm. Your product is amazing

Chris Saunders , Belledorm 22 September 2025 13:27
Thank you for your positive feedback. We are delighted to hear about your experience and appreciate you taking the time to share it. We are glad to know you are pleased with our service and product. Kind regards, Chris Saunders Belledorm
Trusted Customer
Monday, 15 September 2025

Easy to get through and order Exceptional service with free delivery

Chris Saunders , Belledorm 16 September 2025 16:20
Thank you for your positive feedback on our exceptional service and free delivery. We are delighted to hear of your experience. Kind regards, Chris Saunders Belledorm
Trusted Customer
Thursday, 18 September 2025

Everything arrived, all good.

Chris Saunders , Belledorm 18 September 2025 14:50
We're delighted to hear that everything arrived safely and thank you for your 5 star review of our service. Kind regards, Chris Saunders Belledorm
Jill Hutchinson
Friday, 12 September 2025

The service was excellent - well packaged and really fast delivery.

Chris Saunders , Belledorm 12 September 2025 20:13
Thank you for your wonderful feedback! We're thrilled to hear you were impressed with our service. We appreciate you taking the time to share your positive experience. Kind regards, Chris Saunders Belledorm
Trusted Customer
Wednesday, 17 September 2025

Spot on service as always My items came in a few days No problems

Chris Saunders , Belledorm 18 September 2025 12:09
Thank you for your positive 5 star feedback. I'm pleased to hear that you are happy with our efficient service. Kind regards, Chris Saunders Belledorm
Trusted Customer
Wednesday, 17 September 2025

Helpful and efficient

Chris Saunders , Belledorm 18 September 2025 12:02
Thank you for your kind words and 5 star review. We are pleased to hear that your experience was a positive one with our quality products and efficient service. Kind regards, Chris Saunders Belledorm
Trusted Customer
Monday, 15 September 2025

Very prompt delivery and sufficiently wrapped. No charge for postage was good value

Chris Saunders , Belledorm 16 September 2025 16:19
Thank you for your positive feedback! We are delighted to hear that you had a great experience. We appreciate your comments on our quick free delivery and great packaging. Kind regards, Chris Saunders Belledorm
Trusted Customer
Monday, 15 September 2025

Brilliant and personal

Chris Saunders , Belledorm 16 September 2025 16:18
We are so pleased to hear that you had such a positive experience with our customer service. We appreciate you taking the time to share your feedback. Kind regards, Chris Saunders Belledorm
Pauline Grogan
Monday, 15 September 2025

Very well cared for on the phone as was having trouble on line my fault haha

Chris Saunders , Belledorm 16 September 2025 16:16
Hello Pauline, We are delighted to hear that you had a positive experience and appreciate you taking the time to share your feedback, we were delighted to help you over the phone. Kind regards, Chris Saunders Belledorm
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