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Customer Reviews

 
What our sleep buddies say about us?

Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.

What is Feefo?

Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

4.90/5
Independent Feedback based on 871 verified reviews.
Trusted Customer
Friday, 24 October 2025

Excellent service as always, always shipped out very quickly always happy with the service. Thank you!

Chris Saunders , Belledorm 27 October 2025 12:08
We are delighted to hear you are always happy with our 5 star service! Thank you for taking the time to share your positive experience. Kind regards, Chris Saunders Belledorm
Trusted Customer
Friday, 24 October 2025

Excellent service, received within a few days.

Chris Saunders , Belledorm 27 October 2025 11:58
Thank you for your 5 star feedback on our excellent customer service We are pleased to hear that you are satisfied with our service and quick delivery. Kind regards, Chris Saunders Belledorm
Margaret Raddigan
Friday, 24 October 2025

Good quick delivery

Margaret Raddigan 24 October 2025 19:22
Chris Saunders , Belledorm 27 October 2025 11:55
Hello Margaret, Thank you for your positive 5 star feedback on our quick delivery and that we offer good value for money. We appreciate you taking the time to share your experience. Kind regards, Chris Saunders Belledorm
Miss K Elliott
Sunday, 19 October 2025

Asked questions on the phone as I couldn't see what I wanted on the website. Helpful and cheerful lady guided me through the website and online purchase. So pleasant to talk to a friendly agent. This certainly encouraged me to save up for some more bedding from your range.

Chris Saunders , Belledorm 22 October 2025 09:59
Hello Miss Elliot, Thank you for your 5 star feedback. We are so pleased to hear that you had a positive experience with our helpful customer service team and that our colleague talked you through everything you needed. Kind regards, Chris Saunders Belledorm
Trusted Customer
Thursday, 23 October 2025

Nice to have good quality and good service!

Chris Saunders , Belledorm 24 October 2025 11:40
That's wonderful to hear! We are delighted that you had a positive experience with us with our great service and even better quality. Kind regards, Chris Saunders Belledorm
David Henderson
Tuesday, 21 October 2025

Customer support and help is excellent

Chris Saunders , Belledorm 22 October 2025 10:21
Hello David, We are delighted to hear you had such a positive experience with our customer service team. Thank you for your feedback. Kind regards, Chris Saunders Belledorm
Trusted Customer
Monday, 20 October 2025

Good Quick delivery

Chris Saunders , Belledorm 22 October 2025 10:19
That's great to hear! We are pleased that you are happy with the quick delivery. Kind regards, Chris Saunders Belledorm
Trusted Customer
Sunday, 19 October 2025

It arrived very quickly and well packaged! Extremely happy with the service provided!

Chris Saunders , Belledorm 22 October 2025 09:56
We are delighted to hear you are so happy with the quick service. We appreciate you taking the time to share your positive 5 star experience. Kind regards, Chris Saunders Belledorm
Andrew Stevenson
Saturday, 18 October 2025

Easy selection; quick delivery.

Chris Saunders , Belledorm 21 October 2025 13:34
Hello Andrew, We are delighted to hear you had a positive experience. We appreciate you taking the time to share your feedback on our quick delivery and ease of navigating our website. Kind regards, Chris Saunders Belledorm
Trusted Customer
Saturday, 18 October 2025

Great communication. Great tracking of shipment. Prompt delivery. Would highly recommend as bedding is excellent quality.

Chris Saunders , Belledorm 21 October 2025 13:32
Thank you for your feedback. We are pleased to hear you had a positive experience with our communication, prompt delivery and that you recommend belledorm for our excellent quality bed linen. Kind regards, Chris Saunders Belledorm
William Richards
Saturday, 18 October 2025

Not very good with confusing advertising as to where products are manufactured.

Chris Saunders , Belledorm 21 October 2025 13:29
Hello William, I am sorry to hear that you found the advertising confusing. I understand your disappointment, and I hope we can improve your experience in the future. We would be happy to provide country of origin for you. Kind regards, Chris Saunders Belledorm
Trusted Customer
Friday, 17 October 2025

Only concern is using royal mail to deliver items as they can find difficulty following drop off instructions i.e. not trying hard enough to raise our awareness when knocking/ringing door bell at our home, as we were in when they first called only to find on our CCTV they left too quickly and delivered the next day! Where we felt we had to wait in for them!!?!

Chris Saunders , Belledorm 20 October 2025 20:12
We appreciate you taking the time to share your feedback. We are glad to hear that you are generally satisfied with your experience. We are always looking for ways to improve, and your comments are valuable. Kind regards, Chris Saunders Belledorm
Trusted Customer
Friday, 17 October 2025

Belledorm are always fantastic! Prices are great and shipping is fast. They have a large selection and the website is very easy to use :-)

Chris Saunders , Belledorm 20 October 2025 20:10
That's wonderful to hear! We're thrilled you had such a positive experience. We appreciate you taking the time to share your feedback on our pricing, quick delivery, easy to use website and large product selection. Kind regards, Chris Saunders Belledorm
Mrs Barbara Baker
Friday, 17 October 2025

Easy to use website lots of choices order arrived within a few days very pleased

Chris Saunders , Belledorm 20 October 2025 20:08
Hello Mrs Barbara, We are very pleased to hear you had a positive experience. Thank you for taking the time to share your feedback on the excellent quality, ease of using our website and the quick delivery. Kind regards, Chris Saunders Belledorm
Trusted Customer
Thursday, 16 October 2025

Very prompt service

Chris Saunders , Belledorm 17 October 2025 11:59
We're very pleased to hear that you had a positive 5 star experience. Delighted to hear our service was quick and we will keep you warm this winter. Kind regards, Chris Saunders Belledorm
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