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Customer Reviews

 
What our sleep buddies say about us?

Your honest feedback is what we want to hear. We will never ever rest on our laurels and always strive to live up to our brand values of supplying Exceptional Home Linens. A good day can really only start after a good nights sleep. It is so important to us that you share your views so we can continue to provide Exceptional Home Linens and a good nights sleep.

What is Feefo?

Feefo isn’t your average reviews platform. It is an independent customer feedback platform that collects the real opinions of our roommates, just like you. They contact our beloved customers after their Belledorm purchase on our behalf to ensure that 100% of the reviews you see on our website are genuine and can be trusted.

4.89/5
Independent Feedback based on 888 verified reviews.
Trusted Customer
Friday, 06 February 2026

CHRIS WAS MOST HELPFUL AND KNOWLEDGEABLE AND SHOWED GREAT COURTESY THROUGHOUT. I RECOMMEND CONTACTING WITH HIM

Chris Saunders , Belledorm 08 February 2026 21:57
Thank you for your kind words. I am pleased to hear that your experience was positive. We always aim to provide excellent service. Thank you for your positive comments about my service. Kind regards, Chris Saunders Belledorm
Linda Evans
Wednesday, 04 February 2026

Good service and quick delivery

Chris Saunders , Belledorm 08 February 2026 21:56
Hello Linda, We are delighted to hear you had a positive experience. We appreciate you taking the time to share your feedback on our good service and quick delivery. Kind regards, Chris Saunders Belledorm
Trusted Customer
Wednesday, 04 February 2026

Good service. Easy ordering.

Chris Saunders , Belledorm 08 February 2026 21:55
We are so pleased to hear that you had a positive experience with our service and found the ordering process easy. Kind regards, Chris Saunders Belledorm
Mrs Barbara A Farmer
Wednesday, 04 February 2026

Sheets were well packed & arrived promptly.

Chris Saunders , Belledorm 08 February 2026 21:55
Hello Barbara, Thank you for your feedback. We are pleased to hear that your order arrived promptly and you like the high quality of our bed linen. Kind regards, Chris Saunders Belledorm
Christina Bergner
Monday, 26 January 2026

As I mentioned before, the blanket arrived with stains on it and I immediately contacted the customer service. I haven’t heard back from them and it’s been 11 days now.

Chris Saunders , Belledorm 30 January 2026 20:56
Hello Christina, I am truly sorry to hear about your experience. I understand how frustrating this must be, and I want to express my concern regarding the situation. We will look into this immediately for you and ensure this gets rectified. Kind regards, Belledorm
Christina Bergner 04 February 2026 14:35
Dear Chris, thank you for solving my problem and refunding me 25% of my purchase. Best regards Christina
Christina Bergner 04 February 2026 14:35
Suzanne Jacqualine
Monday, 02 February 2026

Spoke to one of your staff before I ordered them very good telling me about the different in the sheets so pleased with the ones I got

Chris Saunders , Belledorm 02 February 2026 21:47
Hello Suzanne, We're so pleased to hear you had a positive experience when speaking to our staff and that you're happy with your purchase. Kind regards, Chris Saunders Belledorm
Elizabeth Scott-Dempster
Sunday, 01 February 2026

Efficient and prompt

Chris Saunders , Belledorm 02 February 2026 09:45
Hello Elizabeth, We are delighted to hear you had a positive experience with our efficient and prompt service. Kind regards, Chris Saunders Belledorm
Trusted Customer
Sunday, 01 February 2026

Excellent on all fronts.

Chris Saunders , Belledorm 02 February 2026 09:44
Thank you for your feedback. We are pleased to hear that you had a positive experience with Belledorm. Kind regards, Chris Saunders Belledorm
Lynne Williamson
Saturday, 31 January 2026

Very quick delivery and I was informed all the way when it was to arrive.

Chris Saunders , Belledorm 02 February 2026 09:43
Hello Lynne, We are very pleased to hear that you had a positive experience with our delivery service. We appreciate you taking the time to share your feedback. Kind regards, Chris Saunders Belledorm
Trusted Customer
Saturday, 31 January 2026

Friendly quick service. I have a square pillow because I have upper back pain and it helps to cushion the pain

Chris Saunders , Belledorm 02 February 2026 09:43
We are very pleased to hear you had a positive experience. It;s great to hear you had a good friendly service. Kind regards, Chris Saunders Belledorm
Mrs Janet Mew
Saturday, 31 January 2026

I got emails about my delivery

Chris Saunders , Belledorm 02 February 2026 09:37
Hello Janet, We are delighted to hear you had a positive 5 star experience and that you were happy about our communication and that belledorm are trustworth :) Kind regards, Chris Saunders Belledorm
Annie
Friday, 30 January 2026

Excellent service. The item was better than described and arrived more quickly than expected.

Chris Saunders , Belledorm 02 February 2026 09:35
Hello Annie, We are delighted to hear you had such a positive experience. It's wonderful that the item met your expectations and arrived so quickly. Thank you for your wonderful 5 star review of belledorm. Kind regards, Chris Saunders Belledorm
Trusted Customer
Friday, 30 January 2026

Excellent. Thank you

Chris Saunders , Belledorm 30 January 2026 21:31
We are delighted to hear you had a positive experience. Thank you for your feedback on our great service and product. Kind regards, Chris Saunders Belledorm
Nanette Patterson
Friday, 30 January 2026

Service was excellent. My order arrived a day early, securely wrapped and in good condition.

Chris Saunders , Belledorm 30 January 2026 21:25
Hello Nanette, Thank you for your feedback! We are delighted to hear that you had a positive experience. We appreciate you taking the time to share your thoughts on our excellent service, quick delivery and well packaged products. Kind regards, Chris Saunders Belledorm
Sheila Phillips
Monday, 26 January 2026

Very quick and efficient

Chris Saunders , Belledorm 30 January 2026 20:58
Hello Sheila, Thank you for your positive feedback. We appreciate you taking the time to share your experience on our quick and efficient service. Kind regards, Chris Saunders Belledorm
Sheila Phillips 30 January 2026 21:17
I think if you read my review properly you would realise I can’t return it as I hot washed it to try and shrink it, as I am fed up with trying to get a fitted sheet to fit a small double with a deep mattress properly
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